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Agency life has a lot of bottlenecks: most retainer backlogs are full of tiny tickets that aren't hard, just tedious and time-consuming.

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Agency life has a lot of bottlenecks: most retainer backlogs are full of tiny tickets that aren't hard, just tedious and time-consuming.

"Change this button color." "Fix the padding on mobile."

10 seconds of thinking, 20 minutes of faff. Multiply that across a dozen codebases.

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